Terms of service

Serenity Linen Online – Terms & Conditions


By using our website and placing an order, you agree to these Terms & Conditions.


- All prices are displayed in South African Rand (ZAR) and are subject to change without notice.

- Orders are subject to product availability and confirmation of payment.

- We reserve the right to cancel or refuse any order and will issue a full refund if payment has already been received.

- Delivery times are estimates and may vary depending on your location and courier services.

- Customers are responsible for providing accurate delivery information. Serenity Linen Online is not liable for delays or additional costs resulting from incorrect details.

- Refunds and exchanges are handled in accordance with our Refund & Exchange Policy.

- Product images are for illustration purposes. Actual colours may vary slightly due to screen settings.

- Serenity Linen Online reserves the right to update these Terms & Conditions at any time without prior notice.