Shipping policy

Serenity Linen Online – Shipping Policy

We deliver throughout South Africa using trusted courier partners. Orders are processed within 1–3 business days after payment is confirmed. Estimated delivery is 2–7 business days, depending on your location.

Shipping costs are calculated at checkout. Once your order has been dispatched, you will receive a tracking number to monitor your delivery.

Please ensure your delivery details are accurate, as Serenity Linen Online is not responsible for delays or additional charges resulting from incorrect information. Return shipping costs for change-of-mind purchases are the customer's responsibility.